Program Types


FACT maintains a comprehensive database of transportation services operated by public transportation agencies, social services agencies, faith-based organizations and specialized transportation services in San Diego County. Referrals can be accessed through the “Find A Ride” search tool or by calling FACT’s toll free number (888) 924-3228, 9 AM – 4 PM on weekdays.

RideFACT One-Way Fares

0 – 5.0
5.1 – 10
10.1 – 20
  • A Personal Care Attendant (PCA), if pre-approved by FACT, will be accommodated upon request at the time of reservation. PCA’s will not pay a fare.
  • A rider using RideFACT transportation services may load up to 4 grocery bags and other necessary items (purses, oxygen tanks, etc.) into the vehicle. Additional necessary items may be loaded if a PCA accompanies the rider.

Agency Services

FACT offers contracted transportation tailored to meet your clients mobility needs.  We are able to offer low rates by leveraging our access to nonprofit transportation vendors and utilizing a competitive brokerage model.  Please contact us for more information.


For more than 40 years, MV Transportation has provided safe, reliable, affordable transportation services.

City of San Marcos- Catch a Ride!

Catch a Ride!  Provides transportation for eligible seniors 60+ within San Marcos city limits as well as for medical purposes outside of the city within a 20 mile radius. FACT has provided 254 trips between February – August, 2018.  There are approximately 90 registered riders.  San Marcos City staff is planning to market the program more heavily to increase ridership.

City of Oceanside – Seniors on the GO!

Contracted service for Oceanside began in September 2013.  FACT has invoiced City of Oceanside for 25,171 trips from September 2013 – August 2018.

The Braille Institute

Provides transportation for REGISTERED STUDENTS ONLY, from pick up points to the Institute for classes.

Elderhelp – On the Go

Contracted service for Elderhelp began on March 12th, 2015.  When Elderhelp cannot utilize their volunteers to service trips, FACT provides service.  A total of 1,662 trips were provided between March 2015 and August 2018.

Parkinson’s Association San Diego

The Parkinson’s Association of San Diego (PASD) began a pilot project with FACT to provide transportation for medical appointments and support groups for their clients.  The pilot trips are billed at a flat rate and will run from July 12th – October 11, 2018 to gain an understanding of the demand and trip data for a rate going forward.  PASD staff have created marketing material for their clients regarding the transportation service.  On October 15th a contract was executed for continuation of the service at a per mile rate through April 11, 2019.

The LEAGUE of Amazing Programmers

The LEAGUE of Amazing Programmers is a non-profit school teaching programming to kids in 5th – 12th grade.  After-school/weekend classes meet year round to prepare kids for the science and technology careers of the 21st century.  Becky Deller, Director of Community Engagement, contacted FACT seeking roundtrip transportation for 4 students from City Heights to Viasat in Carlsbad for a 6 week internship program.  A total of 132 trips were performed by brokerage vendor Telekom, between July and August 2018.  The LEAGUE plans to contract with FACT for next year’s summer program.

St. Paul’s Senior Services

FACT began a transportation service pilot with St. Paul’s PACE (Program of All-inclusive Care for the Elderly) on September 11, 2018.   Prospective senior program participants are provided roundtrip service to a PACE center.  Two PACE locations are currently served (Downtown San Diego & Chula Vista).   On October 18th St. Paul’s PACE executed a contracted with FACT to extend the service for 1 year for transportation to 3 PACE centers (El Cajon will begin on October 29th) throughout San Diego County at a per mile rate.  The current brokerage vendor for this service is Furaat Transportation.

Tri-City Medical Center

FACT began transportation services for Tri-City Medical Center in December 2016.  Discharged patients are provided with rides from all hospital departments to their residence.

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