Full Access and Coordinated Transportation, Inc. (FACT), is a nonprofit agency formed in 2005, and in 2006 designated by SANDAG to coordinate public, nonprofit, private and other transportation services in San Diego County. FACT seeks to improve access to transportation for seniors, persons with disabilities, veterans, and the income disadvantaged and fill gaps in existing services.

There are numerous individuals/communities in San Diego County that are unable to access public transportation either due to their special needs or the distance from transit routes or due to lack of services.  FACT acts as a mobility manager for individuals who are looking for transportation by referring them to the most appropriate mode for them. Transportation referrals are provided in person, via telephone, and through the web based trip planner, Find-A-Ride.

The Board

FACT is governed by a Board of Directors comprised of elected officials, transportation professionals, and stakeholders. SANDAG’s Transportation Committee appoints one member to the FACT Board. The Board currently has 10 members. Board meetings are held on the fourth Thursday of the month, beginning at 9 am at Encinitas City Hall.

Consolidated Transportation Service Agency (CTSA)

FACT was founded in 2005 and designated as the Consolidated Transportation Services Agency (CTSA) for San Diego County by SANDAG in 2006. FACT’s role as CTSA, is to facilitate coordination of transportation services in San Diego County to reduce gaps in transportation.

CTSAs were created under a California state law approved in 1979, when the state legislature passed Assembly Bill 120 named Social Services Transportation Improvement Act.

The purpose of the state law was to improve the quality of transportation services to low mobility groups while achieving cost savings, lowered insurance premiums and more efficient use of vehicles and funding resources. The legislation took the middle course between absolutely mandating and simply facilitating the coordination of transportation services. Designation of CTSAs and implementation of other aspects of the Act were seen as a flexible mechanism to deal with the problem of inefficient or duplicative transportation services.

SANDAG selected FACT as the CTSA after a competitive selection process. Some of the TDA 4.5 funds in San Diego are apportioned to the CTSA under the contract.

Leveraging FACT- Impact of Facilitating Access to Coordinated Transportation (FACT) in the San Diego Region

Circulate San Diego released its latest report on the impact of Facilitating Access to Coordinated Transportation (FACT) in the San Diego Region.

“Leveraging FACT” analyzes demographic and geographic data from FACT’s service over the course of one year to identify what San Diego communities are in need of specialized transportation. Circulate’s analysis shows:
• FACT’s customer base self-identify as people with disabilities, almost equally split between low income and not low income people, and mostly 60 years old or older.
• Most trips provided by RideFACT are for medical purposes, at a combined 60 percent of all documented trips. Social trips are the second most common purpose.
• RideFACT is able to provide trips at well below the national average cost per trip for similar programs.
• RideFACT is the only subsidized transportation service for seniors and people with disabilities operating Countywide, including the 18 Cities.

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