We Aim to Provide Superior Ride Service

FACT is your home for a network of San Diego transportation providers. Our goal is to refer safe and affordable transportation to the elderly, and persons with disabilities.

Non-Discrimination Policy
It is the policy of FACT to provide a work and business environment free from unlawful discrimination based on race, color, sex, gender (including gender identity and gender expression), creed, religion, national origin, age, marital status, ancestry, medical condition (AIDS/HIV, history of cancer), disability, genetic information, sexual orientation, or any other class protected under federal, state, or local law. Discrimination is any act, or any failure to act, which has the purpose or effect of limiting, excluding or denying a person employment opportunity because of membership in a class protected by law.

FACT is committed to investigating and resolving any complaints of discrimination. Retaliation for making a complaint or participating in the investigatory process is prohibited. Disciplinary action, up to and including termination, will be taken for improper behavior. Employees are expected to adhere to a standard of conduct that is respectful to all persons with the work environment.

Equal Employment Opportunity
FACT is an equal employment opportunity employer. It is the policy of FACT to actively recruit, hire, train, promote, and make all other employment decisions without regard to race, color, religious creed, sex, gender (including gender identity and gender expression), sexual orientation, age, national origin, physical or mental disability, ancestry, marital status, veteran’s status, medical condition, or genetic information in accordance with all applicable laws and regulations.
Title VI

FACT is committed to providing programs, services, and benefits to its customers in a non-discriminatory manner in accordance with federal, state, and local mandates which govern its funding. FACT also holds the transportation service providers in its brokerage to practice non-discrimination.

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs receiving federal financial assistance. Any person who believes that individually, or as a member of any specific class of persons, has been subjected to discrimination on the basis of race, color, or national origin as noted below may file a written complaint with FACT, 516 Civic Center Drive, Oceanside, CA 92054. Every possible effort will be made to obtain early and appropriate resolution of complaints.

Title-VI-Public-Notice

Title-VI-Complaints-Procedure

Title-VI-Complaint-Form

FACT-Updated-Title-VI-Plan

FACT-Acceptance-Letter

Titulo VI

FACT esta comprometido a proveer programas, servicios, y beneficios a sus clientes en una manera sin discriminaciones de acuerdo con las leyes federales, estatales y locales que el gobierno subsidia. FACT también tiene un servicio de transportación a través de subcontratos y mantiene prácticas no discriminatorias.

El titulo VI del código de Derechos Civiles de 1964 prohíbe la discriminación basada en raza, color, o nación de origen en programas que reciben ayuda financiera federal. Cualquier persona que individualmente, o como miembro de una clase especifica de personas, ha sido sujeta a discriminación basada en raza, color, o nación de origen como se anota mas abajo puede presentar una queja por escrito con FACT, 516 Civic Center Drive, Oceanside CA 92054. Se harán todos los esfuerzos posibles para obtener una resolución de quejas pronta y apropiada.

Notificar al público de los derechos bajo el Título VI

Procedimiento para quejas – Títula VI

Formulario de Queja – Título VI

FACT specializes in
finding the best option
for your mobility needs.

 Door
to Door
Special
Condition
 Wheelchair
Foldable
Volunteer
Driver
Free
of Charge
Wheelchair
Lift
Private
For Hire
City
Program

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