Assisting San Diego County residents

with barriers to mobility to achieve independence

through coordination of transportation services.

To request a ride, please call:

(888) 924-3228

Assisting San Diego County residents with barriers to mobility to achieve independence through coordination of transportation services.

To request a ride, please call:

(888) 924-3228

 Same-Day Transportation Service for NCTD LIFT Certified Customers

North County Transit District is now offering Same-Day Transportation Service for all NCTD certified LIFT customers. LIFT certified customers must opt-in to use this new service. Operated by FACT, NCTD LIFT customers may reach out to FACT directly to request transportation. Once the same-day trip is booked, FACT will ensure vehicles arrive at the scheduled pick-up location within sixty (60) minutes.

For a trip up to five (5) miles, the cost is $5.00, the same as a one-way fare for the NCTD LIFT service. Upon boarding, the customer will pay $5.00 (in cash) to the same-day taxi driver. If the trip mileage length exceeds five (5) miles, the customer is responsible to provide the additional $5.00 per mile (in cash) to the driver.At the time of the booking, the total trip mileage and estimated cost for the trip will be provided.

Available Monday through Sunday, excluding holidays, from 5 a.m. to 10 p.m. daily.

To book a trip, call the FACT Reservations Center at (888) 924-3228.

Beginning on June 1,2023, SANDAG and FACT are proud to offer a unique and exciting new specialized transportation service called RideFACTNOW for San Diego County residents with disabilities using a mobility device in need of a wheelchair accessible van (WAV.)  This on-demand para-transit service operates on a same-day basis, with as little as one-hour notice.

RideFACTNOW is funded by SANDAG’s Access for All Cycle-1 grant and operated by FACT.

RideFACTNOW costs $10 for a one-way ride.

Please call us at (888) 924-3228 for information, or to request a ride.

Search for Referrals to Rides:

STEP 2:
Browse Available Referral Services

STEP 3:
Select the best option

STEP 4:
Call or email the referral service

STEP 2:
Browse Available Referral Services

STEP 3:
Select the best option

STEP 4:
Call or email the referral service

FACT specializes in
finding the best option
for your mobility needs.

 Door
to Door

Special
Condition
 Wheelchair
Foldable
Volunteer
Driver
Free
of Charge
Wheelchair
Lift
Private
For Hire
City
Program

To request a ride, please call:

(888) 924-3228