CORONAVIRUS – COVID-19

  **Please note: FACT reinstated fares on February  5, 2021.**

In order to assist with the COVID-19 crisis, FACT is offering transportation for San Diego seniors over 60, and persons with disabilities for any essential needs (medical appointments and grocery shopping) until further notice.      

Seniors over 60 and persons with disabilities who need assistance may call FACT at 888-924-3228 between 8am and 3pm, Monday through Friday, to request transportation anywhere in San Diego County.

        Click below for the “Ride Well to Age Well Transportation Guide –  Special COVID -19 Edition and latest FACT updates.

FACT is closely monitoring the Coronavirus COVID-19 public health crisis and is engaging in proactive steps to ensure that we protect our riders, contractors, and employees.

For your safety and to protect others, please wear a face-covering or mask when riding. Drivers may not provide the trip if riders are not wearing a face covering.

Riders are reminded to: (1) refrain from unnecessary travel, (2) cover your coughs and sneezes, and (3) wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

CDC – What Rideshare, Taxi, Limo, and Passenger Drivers-for-Hire Need to Know about COVID-19

CDC – Protect Yourself When Using Transportation