Let us help you find the best travel options in San Diego County

To request a ride, please call:

(888) 924-3228

About FACT

Facilitating Access to Coordinated Transportation Inc.,
generally referred to as FACT, is a non-profit organization formed in 2005 to improve mobility for seniors, persons with disabilities, veterans, low income individuals, and other disadvantaged populations in San Diego County.

In 2006, the San Diego Association of Governments (SANDAG) designated FACT as the Consolidated Transportation Services Agency (CTSA)

Fact driver assisting wheelchair passenger

Our Services

RideFACT – transportation service for seniors and people with disabilities operated by FACT. RideFACT is an affordable service. It is convenient and affordable and takes you from home directly to destination.

FACT also provides referrals to contracted agency services, manages the Council on Access and Mobility (CAM), maintains a database of regional transportation services and shares vehicles with specialized transportation providers.

Our History

Facilitating Access to Coordinated Transportation, also known as FACT, is a non-profit organization that formed in 2005 to improve the quality of life for senior citizens and persons with disabilities, veterans, and individuals with low income through reliable and affordable ride services in San Diego.

In 2006, the San Diego Association of Governments (SANDAG) allowed FACT to organize public, non-profit, private, and additional transportation services throughout San Diego County.

Consolidated Transportation Service Agency (CTSA)

CTSA is a designation under state law, that promotes optimization of resources and operations dedicated to specialized transportation services with a view to improving mobility, while reducing waste and duplication of services.

Under the CTSA agreement with SANDAG, FACT provides a number of services, including transportation referrals by telephone, website referrals, administering the Council on Access and Mobility (CAM), and conducting training workshops on topical issues related to mobility.

FACT created an in-house transportation brokerage in 2011 and launched a brokerage-based transportation service named RideFACT. RideFACT is an affordable curb-to-curb transportation service for seniors and people with disabilities in a limited service area. In 2012, FACT expanded RideFACT to serve all 18 cities in San Diego County.

FACT is the only nonprofit agency providing special-needs rides throughout San Diego County, fulfilling the CTSA objective of closing gaps between all other transportation services operating in the County.

man using ride transportation services

We help you find
these and many
other travel options:

to Door
of Charge
For Hire
“Because of FACT, I have been able to visit my husband at the nursing home.
He gets very anxious if I am not there at a certain time and I can always trust
RideFACT to get me there! Thank you so much for your service!” – Bee, FACT Rider