MTS Access

Umbrella Agency: Metropolitan Transit System

Program Name: MTS Access

Advance Reservations Required: 1-2 days in advance

MTS Access is the ADA Paratransit service for South San Diego County governed by the Metropolitan Transit Development Board (MTDB) and operated by First Transit. The MTS Access service area extends only 3/4 of a mile from fixed route transit. Please call 1-888-517-9627 to verify your pick-up and destination addresses are within the service area.

MTS Access is provided in accordance with the Americans with Disabilities Act (ADA) and is an origin to destination, shared ride, advanced reservation public transit service. Consistent with the ADA, MTS Access is comparable to MTS’s fixed-route bus system including in terms of service characteristics (such as on time performance and travel time) and service area (providing service within ¾ mile of a regular MTS fixed bus route).

• Example: If the bus route closest to you does not run on the weekends, MTS Access would not be available to you on the weekends, just as a passenger on a fixed route bus would not be able to ride the fixed-route bus if it did not operate on the weekend.

MTS Access is divided into 4 zones. You may be required to transfer to another vehicle for transportation between zones, just as a regular rider would have to make occasional transfers.

• Example: If you are traveling from Poway (Zone 2) to La Jolla (Zone 1), you would board one MTS Access vehicle in Poway, transfer to another vehicle in Miramar and complete your trip on the second vehicle.

MTS Access operates within an ADA service area. Pickup and drop-off locations for MTS Access must be within our service area.

Our service area is designed to complement the fixed bus and Trolley routes and times. The ADA service area and hours may contract or expand as we make service changes to our fixed route bus and trolley operations.